Terms and Conditions

Effective Date: May 25, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://platinummedia.agency, operated by PLATINUM MEDIA LLC (“Platinum Media,” “we,” “us,” or “our”).

By accessing or using our website, contacting us, submitting information, or engaging with our communications, you agree to these Terms. If you do not agree, please do not use our website.

Who We Are

PLATINUM MEDIA LLC is a marketing, communications, public relations, events, social media, digital marketing, content production, and consulting agency based in New York, United States.

Our website address is: https://platinummedia.agency.

Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms. You agree not to use the website in any way that could damage, disable, overburden, impair, interfere with, or disrupt the website, our systems, or any other user’s experience.

You agree not to attempt to gain unauthorized access to any part of the website, server, database, account, system, or network connected to our website.

Website Content

The content on our website is provided for general informational and promotional purposes only. While we aim to keep information accurate and current, we do not guarantee that all website content is complete, accurate, reliable, current, or error-free.

We may update, modify, remove, or discontinue website content at any time without notice.

Agency Services

Platinum Media provides marketing, communications, public relations, events, influencer outreach, digital marketing, social media management, content production, consulting, and related services. Any specific services, deliverables, fees, timelines, responsibilities, and payment terms will be governed by a separate written proposal, statement of work, agreement, or contract between Platinum Media and the client.

Information on our website does not create a client relationship, agency relationship, partnership, joint venture, or binding service agreement unless and until a separate written agreement is executed or otherwise accepted by both parties.

No Guarantee of Results

Marketing, public relations, social media, advertising, event, influencer, and communications outcomes may vary based on many factors outside our control, including market conditions, audience behavior, platform algorithms, media interest, client approvals, advertising budgets, creative assets, timing, competition, and third-party platform policies.

Unless expressly stated in a separate written agreement, Platinum Media does not guarantee specific results, including sales, revenue, impressions, engagement, press coverage, followers, leads, conversions, media placements, rankings, or return on investment.

Intellectual Property

All website content, including text, graphics, logos, images, videos, designs, layouts, branding, trade names, service names, and other materials, is owned by or licensed to Platinum Media and is protected by intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, transmit, sell, license, or exploit any website content without our prior written consent, except as permitted by applicable law.

Any client work, creative concepts, strategies, proposals, decks, documents, photographs, videos, copy, campaign ideas, or other materials shared by Platinum Media are subject to the ownership, usage, and licensing terms set forth in the applicable client agreement.

User Submissions

If you submit information through our website, email, forms, SMS, or other communication channels, you represent that the information you provide is accurate and that you have the right to provide it.

You agree not to submit unlawful, misleading, defamatory, infringing, abusive, confidential, sensitive, or harmful content through our website or communication channels.

Communications

By contacting us, submitting a form, subscribing to communications, or otherwise providing your contact information, you agree that we may contact you regarding your inquiry, our services, business matters, project communications, account-related information, and other relevant communications.

You are responsible for ensuring that the contact information you provide is accurate and that you are authorized to use it.

SMS Messaging Terms and Conditions

By providing your mobile phone number and opting in to SMS communications from Platinum Media, you agree to receive text messages from us related to our services, customer support, project communications, delivery coordination, appointment scheduling, account notifications, business communications, and other service-related matters.

Message frequency may vary depending on your interaction with us and the nature of your inquiry, project, or business relationship.

Message and data rates may apply according to your mobile carrier plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, we may send you a confirmation message and then stop sending SMS messages to you, except where permitted by law.

For assistance, reply HELP or contact us at info@platinummedia.agency.

Consent to receive SMS messages is not a condition of purchasing or using our services.

Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide and support our messaging services, comply with applicable law, or protect our rights.

Third-Party Links and Services

Our website may contain links to third-party websites, platforms, social media pages, embedded content, tools, or services. We do not control and are not responsible for any third-party websites, services, policies, content, practices, or actions.

Your use of third-party websites or services is at your own risk and may be governed by their separate terms and privacy policies.

Newsletter and Marketing Communications

If you subscribe to our newsletter or marketing communications, you agree that we may send you updates, agency news, marketing communications, event information, insights, and related content. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us.

Privacy

Your use of our website and communications with us are also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Disclaimer of Warranties

Our website and website content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Platinum Media disclaims all warranties, express or implied, including warranties of accuracy, reliability, merchantability, fitness for a particular purpose, non-infringement, availability, and security.

We do not warrant that the website will be uninterrupted, error-free, secure, free of viruses or harmful components, or that defects will be corrected.

Limitation of Liability

To the fullest extent permitted by law, Platinum Media and its owners, officers, employees, contractors, agents, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or similar damages arising out of or related to your use of, or inability to use, our website, content, communications, or services.

Nothing in these Terms limits liability that cannot be limited under applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Platinum Media and its owners, officers, employees, contractors, agents, affiliates, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the website, your violation of these Terms, your violation of applicable law, or your infringement of any rights of another person or entity.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

Termination or Restriction of Access

We reserve the right to suspend, restrict, or terminate access to our website or communications at any time, without notice, if we believe a user has violated these Terms, applicable law, or our rights.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the website, or our services will be subject to the courts located in New York, New York, unless otherwise required by applicable law or agreed in a separate written agreement.

Contact Us

If you have questions about these Terms, please contact us at:

PLATINUM MEDIA LLC
36 East 23rd Street
New York, NY 10010
United States
Email: info@platinummedia.agency
Website: https://platinummedia.agency