Effective Date: May 25, 2026
PLATINUM MEDIA LLC (“Platinum Media,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://platinummedia.agency, contact us, subscribe to our communications, interact with our content, or use our services.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
Who We Are
Our website address is: https://platinummedia.agency.
PLATINUM MEDIA LLC is a marketing, communications, public relations, events, social media, digital marketing, content production, and consulting agency based in New York, United States.
Information We Collect
We may collect information that you provide directly to us, information collected automatically through our website, and information received from third-party tools or platforms used to operate our website and services.
Information You Provide Directly
When you contact us, submit a form, subscribe to our newsletter, request information, communicate with us by email, phone, SMS, or other channels, or engage with our services, we may collect information such as:
- Name
- Company name
- Email address
- Phone number
- Mobile number
- Mailing or billing address
- Project details, inquiries, or messages you submit
- Communication preferences
- Any other information you voluntarily provide to us
Information Collected Automatically
When you visit our website, we may automatically collect certain information through cookies, pixels, analytics tools, server logs, and similar technologies. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website or source
- Approximate geographic location
- Interactions with website content, forms, buttons, links, or embedded media
How We Use Information
We may use the information we collect for the following purposes:
- To respond to inquiries and provide customer support
- To communicate with clients, prospects, vendors, partners, and other business contacts
- To provide marketing, public relations, communications, events, social media, digital marketing, consulting, and related services
- To send newsletters, updates, and other communications when permitted
- To send SMS communications related to our services, inquiries, project updates, delivery coordination, appointments, and account-related notifications
- To operate, maintain, improve, and secure our website
- To analyze website usage and improve user experience
- To measure advertising and marketing performance
- To comply with legal, regulatory, accounting, contractual, and security obligations
- To protect our rights, property, users, clients, and business operations
Contact Forms and Inquiries
If you submit a contact form or inquiry through our website, we collect the information you provide, including your name, email address, phone number, company name, and message. We use this information to respond to your inquiry, provide information about our services, and manage business communications.
We may retain inquiry information for our business records, client relationship management, and legal or administrative purposes.
Newsletter and Email Communications
If you subscribe to our newsletter or email communications, we may use your name, email address, company name, and preferences to send updates, agency news, marketing communications, event information, industry insights, and related content.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us at info@platinummedia.agency.
SMS and Mobile Messaging
If you provide your mobile phone number and opt in to receive SMS communications from Platinum Media, you consent to receive text messages from us related to our services, customer support, project communications, delivery coordination, appointment scheduling, account notifications, business communications, and other service-related matters.
Message frequency may vary depending on your interaction with us and the nature of your inquiry, project, or business relationship.
Message and data rates may apply according to your mobile carrier plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@platinummedia.agency.
Consent to receive SMS messages is not a condition of purchasing or using our services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide and support our messaging services, comply with applicable law, or protect our rights.
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, analytics tools, and similar tracking technologies to operate the website, understand user behavior, improve performance, personalize content, measure advertising effectiveness, and support marketing activities.
Cookies are small files placed on your device when you visit a website. You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website functionality.
Analytics and Advertising Tools
We may use third-party analytics and advertising tools, including Google Analytics and Meta Pixel, to help us understand website traffic, user interactions, and campaign performance. These tools may collect information such as your IP address, device information, browsing behavior, and interactions with our website.
These third-party providers may use cookies or similar technologies in accordance with their own privacy policies.
Embedded Content and Social Media
Our website may include embedded content or links from third-party platforms, including social media platforms such as Instagram, Facebook, LinkedIn, YouTube, TikTok, or other services. Embedded content from other websites behaves in the same way as if you visited the third-party website directly.
These third-party websites or platforms may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that embedded content, especially if you are logged into your account with that platform.
How We Share Information
We do not sell your personal information. We may share information only in limited circumstances, including:
- With service providers that help us operate our website, communications, analytics, advertising, email, SMS, hosting, security, and business tools
- With professional advisors, such as attorneys, accountants, consultants, or insurers
- With vendors, contractors, or partners when necessary to provide requested services
- When required by law, subpoena, legal process, or government request
- To protect our rights, safety, property, users, clients, or business operations
- In connection with a business transaction, such as a merger, acquisition, restructuring, or sale of assets
As stated above, mobile phone numbers, SMS opt-in data, and text messaging consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Third-Party Service Providers
We may use third-party service providers to support our website and business operations, including hosting providers, analytics providers, advertising platforms, email marketing platforms, SMS and telecommunications providers, customer relationship management tools, scheduling tools, payment processors, and other business software providers.
These providers may process information on our behalf and are expected to use information only as necessary to provide their services to us, subject to their own terms and privacy practices.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.
The length of time we retain information may vary depending on the type of information, the nature of our relationship with you, legal requirements, and legitimate business needs.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, restriction, portability, or objection to certain processing activities.
You may also have the right to opt out of certain marketing communications, withdraw consent where processing is based on consent, or lodge a complaint with a data protection authority.
To exercise privacy rights, contact us at info@platinummedia.agency. We may need to verify your identity before responding to certain requests.
California Privacy Notice
If you are a California resident, you may have rights under applicable California privacy laws, including the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction; and the right to opt out of certain data sharing activities where applicable.
We do not sell personal information. We also do not share mobile phone numbers, SMS opt-in data, or text messaging consent information with third parties or affiliates for marketing or promotional purposes.
International Users
Platinum Media is based in the United States. If you access our website or communicate with us from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate. Data protection laws in these jurisdictions may differ from those in your country.
Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take appropriate steps to delete such information.
External Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes means you acknowledge the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
PLATINUM MEDIA LLC
36 East 23rd Street
New York, NY 10010
United States
Email: info@platinummedia.agency
Website: https://platinummedia.agency